Consumer Publications and Fact Sheets
Explore our comprehensive collection of resources designed to help you navigate various consumer issues, from healthcare billing to automobile leasing, and everything in between. Below is a list of our most popular guides and tips to assist you in making informed decisions and protecting your rights.
Most Popular
- Brochure: Have a consumer issue or need health care billing help? - PDF (Folleto: ¿Tienes un asunto de consumidor o necesitas ayuda con la facturación de servicios médicos? - PDF)
- A Consumer Guide for Marylanders - PDF (Guia del consumidor Para los habitantes de Maryland - PDF)
- Military and Veterans Legal Resource Guide - PDF
- Complaining Effectively - PDF
- Landlords and Tenants: Tips on Avoiding Disputes - PDF (Arrendadores y arrendatarios Consejos para evitar conflictos - PDF)
- Nursing Homes: What You Need to Know
- Buying a New Home: Consumer Rights and Remedies - PDF
- Identity Theft - PDF
- Protecting Marylanders in the Marketplace - PDF
- Data Privacy in Maryland
Automobiles
- Automobile Leasing - PDF
- Auto Repair - PDF
- Buying a New Car - PDF
- Collision Damage Waiver Disclosure Form For Rental Cars And Peer-To-Peer Car Sharing
- Lemon Law
- Car Contracts: Know What You're Signing - PDF
- Buying a Used Car - PDF (Compra de un Coche Usado - PDF)
Credit and Finances
- Antitrust Handbook - PDF
- Asset Recovery On Behalf of Senior Citizens and Vulnerable Adults - PDF
- Credit Card Fraud - PDF
- Credit Card Offers: What's the Catch? - PDF
- Credit Cards: Disputing a Charge - PDF
- Credit Insurance: Read the Fine Print Before You Buy - PDF
- Credit Repair Scams - PDF
- Credit Reports - PDF
- Debt Management and Settlement Companies - PDF
- Dealing with Debt Collectors - PDF
- The Evolution of Scammers - PDF
- "E-Z" Loans Can Be Danger Zones
- Financial Exploitation - PDF
- Foreclosure Scams - PDF
- Investment/Savings Scams
Employment
- Career Schools - PDF
- Phony Employment Services
- Multi-level Marketing/Pyramid Schemes - PDF
- Work-At-Home Scams - PDF
Health
- Understanding Medical Bills
- Contact Lens Prescriptions - PDF
- Don't Fall for Phony Weight Loss Claims - PDF
- Health Discount Cards - PDF
- Health Insurance-Denial of Coverage - PDF
- Herbal Supplement Warnings - PDF
- Deciding on an HMO - PDF
- Specialty Drug Price Caps - PDF
- Medical Records
- Nursing Homes: What You Need to Know
Home
- Buying a New Home - PDF
- Condominium Living - PDF
- Common Ownership Communities (COCs) - PDF
- Eviction: Get the Facts - PDF
- Furniture and Mattresses - PDF
- Hiring a Mover - PDF
- Home Buyers: Beware of Flipping Scams - PDF (Cuidado con el Fraude "Flipping")
- Home Equity Loans: Beware of Predatory Lending - PDF
- Home Repair Scams - PDF
- Home Security Systems - PDF
- Influences on Energy Usage and Costs - PDF
- Landlords and Tenants: Tips on Avoiding Disputes - PDF (Arrendadores y arrendatarios Consejos para evitar conflictos - PDF)
- Landlord Foreclosure Update - PDF
- Mobile Homes - PDF
- Rental Application Fees - PDF
- Things to Consider Before Going Solar - PDF
Mail, Phone, Internet
- Extra Phone Bill Charges (Cramming) - PDF
- Foreign Lottery Scams: Convincing But Phony - PDF
- "Free Trial" Offer Scams
- Internet Auction Cautions - PDF
- Online Piracy Prevention: Navigating Dangerous Waters - PDF
- Pre-Paid Phone Cards - PDF
- Shopping From Home - PDF
- Stop Telemarketing and Junk Mail - PDF
Privacy
Purchases, Contracts, and Donations
- Carpet Purchases
- Contracts: Know What You're Signing - PDF
- Add Ons: Financing, Credit Insurance and Service Contracts - PDF
- When a Store Goes Out of Business - PDF
- Gift Cards: Avoiding Potential Pitfalls - PDF
- Home Security Systems - PDF
- If It Doesn't Work, You Can Take It Back - PDF
- Keeping Your Eyes Open When Donating to Charities - PDF
- Layaways - PDF
- No-Interest Financing - PDF
- Refunds and Exchanges - PDF
- Rent-to-Own - PDF
- Service Contracts - PDF
- Timeshares: a Break from Reality? - PDF
- Toy Safety - PDF
- Joining a Healthclub - PDF
- Long-Term Contracts: Fitness Centers, Lawn Care, Karate Lessons and More